Listening online: The Gift of Ear

Are you a good listener? I mean a really good listener – someone who incites a conversation, keeps engaging your audience, and offers signals that you are truly at attention? I just read a great article on listening to conversations, “Master the Art of Listening and Watch All Your Relationships Thrive” by Gail Brenner, Ph.D [...]

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FREE custom branded Twitter background for 09/09/09

Ok here it is – my 09/09/09 freebie: If you are a Vermont-based business on Twitter, I’d love to punch up your Twitter background – for FREE! Be one of the commenters to this post on 09/09/09. Explain how social media benefits your biz in less than two nice paragraphs, and I’ll create a snazzy [...]

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Is it time to revamp your online presence?

A down-turned economy presents the perfect opportunity to spend some time examining your business’ online presence. When activity picks up, and it will, wouldn’t it be great to roll out a new look and feel for your customers? The internet is fast-paced and always changing. Staying up to date with the latest design and optimizing [...]

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How a restaurant drums up biz with Social Media

Interview with August First Bakery, Burlington, VT Here in Burlington, Vermont, we are blessed with a nice variety of really REALLY good restaurants, coffee shops, bakeries and bars. There’s something for everyone in the greater downtown area and beyond. Earlier this summer, local social media users heard rumblings of a new café opening on the [...]

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Twitter before and after

Shortly after I posted my Twitter for Restaurants Guide, I received an email from Mike Fitzharris in Holland, Michigan. Mike owns 3 restaurants and had just gotten on board with Twitter. Busy trying to run his restaurants, he signed up for Twitter in a hurry and quickly slapped in a couple of logos and followees. [...]

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